Create an Account - Increase your productivity, customize your experience, and engage in information you care about.
Show All Answers
From Madison County Health Department, located at 101 E. Edwardsville Road, Wood River, IL 62095, the following guidelines are recommended for residential and retail food establishments water use during a boil water order. For more information, visit their website at www.madisonchd.org or by phone at (618) 296-6079.
Guidelines for Residential Water Use During a Boil Order Notice:
During a boil water order, residential users of affected public water supplies should take the following measures to protect themselves from consuming potentially contaminated water:
1. Bottled water should be used for drinking, cooking, washing fresh fruits/vegetables, hand washing and tooth brushing.
2. The affected tap water should be used for these purposes only after it has been brought to a rolling boil for 5 minutes.
3. The affected tap water may be used for washing dishes if a dishwashing machine is used. If dishes are hand washed, boiled or bottled water should be used. The affected tap water may be used if the clean dishes are immersed for at least one minute in a sink of water to which one (1) full tablespoon of regular household bleach has been added.
4. The affected tap water may be used for bathing and/or showering.
5. The affected tap water may be used for household cleaning.
NOTE: If the tap water is cloudy and/or contains particles, bottled water should be used.
After the boil water order is lifted or water service resumes, these precautionary measures should be followed:
1. Flush the building’s water lines and clean faucet screens.
2. Purge the water-using fixtures and appliances of standing water and ice, such as refrigerator ice makers or coffee makers.
Operating Guidelines for Retail Food Service Establishments in the Event of a Boil Water Order or Interrupted Water Service
To continue operating under “boil water” orders or interrupted water service from municipal water supplies, all retail food service establishments (restaurants) must secure and use potable water from an approved source (e.g., from tank trucks or bottled potable water) for all water usage. This includes the following uses:
It must be noted that equipment plumbed directly into the water system such as direct feed coffee urns, ice machines that manufacture ice on site, and post-mix soda or beverage machines may not be used during the boil order. If it is not possible to obtain potable water from tank trucks or bottled potable water and if a heat source is available, boil the water vigorously for five minutes.
Retail food establishments may consider the following alternative procedures to minimize water usage:
After the “boil water” order is lifted or water service resumes, these precautionary measures must be followed:
During regular hours call (618) 288-2662 for potholes in roadway, sidewalk repair, or damaged or missing street signs.
Call (618) 288-2661 for sewer blockages or odor problems or water leaks.
Emergency Phone Number: (Evenings/Weekends/Holidays) Call 618-288-7226.
JULIE is a non-for-profit corporation that provides contractors/excavators, homeowners, and others who may be disturbing earth, with a single toll-free number to call for the locating and marking of these underground utilities.
JULIE is not a utility. JULIE owns no utilities and does not locate underground utilities. JULIE is a message handling service that receives location requests from persons excavating. JULIE then sends these requests to JULIE member companies who have utilities in the area of excavation. Each utility is responsible to mark its own utilities. Visit our website